6. How do I system install the Connective browser package? (Windows)
Note that these instructions do not apply to Microsoft Edge.
For Microsoft Edge only a signing extension must be installed, which needs to be done on user level.
As administrator you can do a system-wide install of the browser package, for all the users on your system. This is required when using a Citrix environment or terminal server for instance.
Important: before doing a system-wide install it is recommended to manually uninstall the Connective plugin and Connective signing extensions. How to do so is explained in How do I uninstall the Connective browser package? (Windows and macOS)
Tip: to check which version is currently installed, go to https://supporttools.connective.eu/connective-plugin-version-check/
To install the Connective browser package, you need to install the following components:
- The Connective plugin
- The Connective signing extension (for Google Chrome and Mozilla Firefox)
6.1 Install the Connective Plugin
Download the plugin
Note: if you received the Connective plugin as a .zip file, in case of a beta release for instance, skip this step and go to Install the plugin below.
- Go to https://plugin.connective.eu/#plugin-overview.
- Select the Operating System: Mac or Windows.
- Select the installation method: system-wide in this case.
- System-wide downloads an installer file that will install the browser package for all users.
- Local downloads an installer file that will install the browser for one specific user.
Important: never mix system-wide installations with local installations. If your system has both system-wide and local installations, this may cause conflicts and a full reinstallation of the extension and plugin is advised.
Install the plugin
If you downloaded the Connective plugin:
- Go to the location where you downloaded the .msi file.
- Double-click the installer file you downloaded to start the installation: connective-plugin-installer-2.0.x.msi.
If you received the Connective plugin as .zip file:
- Unzip the .zip file you received from Connective.
- Double-click the installer file to start the installation: connective-plugin-installer-2.0.x.msi.
General installation steps
The Setup Wizard now opens. Click Next.
Read the End User License Agreement. Herein you will find the general terms and conditions for using the Connective software.
Select I accept the terms in the License Agreement, and then click Next.
The Setup Wizard detects which browsers you've installed on your computer, and offers to install the Connective plugin for each of them. If you don't want to install the plugin for all browsers, click the down arrow next to the browser you want to exclude and select Entire feature will be unavailable.
Then click Next to proceed.
Now click Install to start the actual installation.
The plugin will be installed in:
- %Program Files (x86)%\Connective on a 32-bit OS
- %Program Files%\Connective on a 64-bit OS.
When the installation is complete, click Finish.
Now return to your document and start the signing process again.
6.2 Install the Connective signing extension
If end users will be using Google Chrome or Mozilla Firefox, the Connective signing extension must also be installed.
Install Google Chrome extension
Copy-paste the link below in the Google Chrome address bar, and press Enter. https://chrome.google.com/webstore/detail/connective-signing-extens/kclpjmhngbacampgcdojmiedamjbgjjm
Note: clicking the link doesn't work; it needs to be copy-pasted.
Also note that searching for the Connective signing extension in the Chrome Web Store currently doesn't work.
Click Add to Chrome, and then click Add extension.
When the extension is successfully installed, a message appears informing you that the extension has been added to Chrome.
Install the Mozilla Firefox extension
Copy-paste the link below in the Firefox address bar, and press Enter. https://connective-pluginwizard-prod-app.azurewebsites.net/software/firefox/connective_signing_extension-1.0.4.xpi
Note: clicking the link doesn't work, it needs to be copy-pasted.
Also note that searching for the Connective signing extension in Mozilla Add-ons currently doesn't work.
Click Allow plugin. Make sure the version you install is 1.0.4.
Click Add.
When the extension is successfully installed, a confirmation message is displayed.
Click OK to close the window.