1. Configure your SMTP server
eSignatures sends notifications to users each time they need to take action or when their document status changes.
By default, we use the mailbox no-reply@connective.eu, but we could make use of the mail server of your company. For eSignatures to be able to send those notifications through your mail sever, make sure your SMTP server is configured correctly.
If you’re a hosted customer, we configure the SMTP server for you. Please send the following information to service@connective.eu:
- From address
- Hostname
- Port (default 587 or 25)
- Whether TLS is required (recommended)
- Credentials to access the SMTP (if required) Note: please disable the option "Reset password at first login"
Example data for Office365:
Data | Example Values |
---|---|
From address | esignatures@yourdomain.be |
Username | esignatures@yourdomain.be |
Password | YourPassword |
Hostname | smtp.office365.com |
Port | 587, TLS required |
Click Next to go to the next step.